What is Loki Checkout?

Loki Checkout is a modern replacement for Magento's default checkout. It provides a very fast, more flexible, and more maintainable checkout experience while remaining compatible with Magento's service contracts and APIs. It focuses on accessibility, performance, security and extensibility.

Which Magento versions are supported?

Loki Checkout is designed for Magento Open Source, Mage-OS and Adobe Commerce. Supported versions depend on the specific Loki Checkout release. In practice, new Magento versions are supported within days of their release. Always verify compatibility before installing.

Is Loki Checkout compatible with Hyvä?

Yes. Loki Checkout is built for the Hyvä ecosystem and integrates with Hyvä Themes without issues. The base technology of the Loki Checkout is based upon Alpine.js and TailwindCSS and thus, makes it easy for Hyvä-oriented developers to get started. Note that Hyvä Checkout and Loki Checkout are competing products and do not offer compatibility with each other.

Does Loki Checkout require Hyvä Theme?

No. Loki Checkout is intended for stores using Hyvä Theme, yet it can also be used for Luma-based and Breeze-based shops.

Can I customize the checkout?

Yes. Loki Checkout is highly customizable. Developers can:

• Add or remove checkout steps
• Customize layouts
• Add custom fields
• Extend validation
• Integrate custom payment or shipping methods
• Modify the customer experience without overriding core functionality

Who created the Loki Checkout?

The Loki Checkout was initially created by Jisse Reitsma (founder of Yireo, organizer of numerous developer events, former board member of ExtDN, Mage-OS Nederland and current vice-chair of the Magento Association). However, Ruud van Zuidam (founder of Siteation, extension developer) is part of the same team, as are some other developers whose name are not disclosed. Also, the team consists of Ruben Creemers (design) and Suzan van de Peut (logistics).

Does Loki Checkout support guest checkout?

Yes. Customers can complete their purchase without creating an account, provided guest checkout is enabled in Magento.

Does Loki Checkout support customer accounts?

Yes. Logged-in customers benefit from saved addresses, stored customer information, and a streamlined checkout process.

Which payment methods are supported?

Loki Checkout works with Magento payment integrations that use Magento's standard checkout APIs. Compatibility depends on the payment provider's implementation.

Common examples include:

• PayPal
• Stripe
• Adyen
• Mollie
• Braintree

Numerous more payment integrations are provided. Always verify compatibility with the payment extension vendor or the Loki Checkout module listing.

Which shipping methods are supported?

Loki Checkout supports Magento shipping methods that integrate using Magento's standard shipping APIs, including:

• Flat Rate
• Free Shipping
• Table Rates
• UPS
• FedEx
• DHL
• Custom carrier extensions

Numerous more shipping integrations are provided. Always verify compatibility with the shipping extension vendor or the Loki Checkout module listing.

Is Loki Checkout fast?

Yes. Loki Checkout is designed with performance in mind and benefits from the lightweight architecture of Alpine.js, resulting in faster page loads and improved user experience compared to the default Magento checkout. Initial page loads are fast. On top of it, AJAX updates are optimized to deliver responses with just a single HTTP request. Advanced performance options include lazy loading, lazy updates, skipping the queue and throttling.

Does Loki Checkout support one-step checkout?

Yes. Loki Checkout provides a streamlined one-page checkout experience.

Can I add custom checkout fields?

Yes. Developers can add custom fields using Magento extension mechanisms without modifying core files.

Is multi-store supported?

Yes. Loki Checkout works with Magento's multi-store capabilities.

Does Loki Checkout support multiple languages?

Yes. It uses Magento's translation system, allowing stores to provide localized checkout experiences.

Is Loki Checkout mobile-friendly?

Yes. The checkout is fully responsive and optimized for mobile devices.

Can developers extend Loki Checkout?

Yes. Loki Checkout is designed to be extensible through Magento best practices, including:

• Dependency Injection (DI)
• Plugins
• Observers
• Layout XML
• View Models
• Alpine.js components, component types and component partials

Is JavaScript required?

Yes. Like any modern checkout, JavaScript is required for interactive functionality. Loki Checkout minimizes unnecessary complexity while providing a responsive user experience.

Does Loki Checkout improve conversion rates?

A faster and simpler checkout can reduce friction and cart abandonment, which improves conversion rates. Additionally, the Loki Checkout reduces the requirement for loaders, it actively tests for the most modern WCAG standards and comes up with innovative approaches to reduce friction in the checkout. Note that actual results depend on factors such as store design, payment methods, shipping options, and overall customer experience.

I want to get one of the premium modules, but want to opt for the standard plan

Unfortunately, we really only offer the premium modules under either the professional or the enterprise plan.

Why are some modules offered excluding support?

Developing an integration (a shipping solution, a payment solution or some other remote API) costs a lot of time. With our first-party approach, we are happy to have done the large portion of the initial work already. However, there can be specific caveats in certain situations, or specific bugs that come to rise. Usually, these additional hours are billed by the hour by the agency, or they are invested by the PSP (because they earn their money anyway with commissions). The fixed price of the LokiCheckout is only possibly, if we excluded these unexpected costs, just like PSPs, agencies and other partners do.

Can we phone you for support?

Only the enterprise plan includes support via phone or WhatsApp. However, we do offer the option for a custom SLA: We can discuss the reaction time you would like to rely upon, the means of contacting us, and we can craft a custom monthly SLA out of it together. We'll take away the worries.